Stress and uncertainty takes a toll,
no matter who you are
Whether you’re part of a family going through the crisis of a separation/divorce or involved in a business that is dealing with a dysfunctional team or conflict challenges, you know this truth.
Conflict is stressful. It’s uncertain. It’s exhausting. It’s painful.
Resolving conflict through mediation
At MacKinnon Communications, with years of experience and having successfully completed over 1,400 mediations, we will guide you through the mediation process to identify what needs to be resolved and how to move forward to an equitable and sustainable solution.
The mediation process is all about getting a written agreement that focuses on accountability rather than blame and on understanding rather than judgment.
The end result is a solution that:
- Creates clarity and understanding for a path forward
- Addresses conflict with productive communication
- Saves you time, money, uncertainty, and stress
Family Conflict Resolution
We give you a safe and respectful space to explore and communicate what is important to you.
The key is to be heard and to be understood in order to move forward towards resolution.
The objective is to reduce stress, resolve conflict and create a path forward for you and your children.
Mediation is about changing people’s outlook from having an adversarial win/lose approach to a refocus on having productive and respectful communication together about what is important to each other, what needs to be resolved, and how to go about resolving those issues.
The primary objective of mediation with MacKinnon Communications is to facilitate and support you in arriving at a written agreement addressing all of your needs and the needs of your family or business, both now and in the future.
Mediation offers a confidential, safe and neutral environment where people are empowered to communicate together in a respectful manner in order to find their solutions to life’s challenges.
We begin by listening
Whether you are a family, an organization in crisis, or a work team needing communication training, conflict mitigation, or leadership training, MacKinnon Communications begins by listening to understand your needs.
- We learn by listening to you about your needs and challenges
- We work with you on future focused solutions
- We help you develop a customized plan to chart your future
We were extremely happy with your approach and expediency. We believe your services represent what mediation should be like - progressive and reflecting the desires of the parties involved in the process.
We have been training through Mackinnon Communications with our people who are fairly new into the industry. Through the negotiation training that has been established, these individuals are coming out of the course with more confidence in having all types of conversations with the customer and have gained in their ability and confidence in the overall communication process. Through internal discussions with their peers, this becomes a course that any new employees are looking to be involved in.
I thoroughly enjoyed the course, and I boasted about it to my family and friends after every class! I learned so much about myself and my leadership style, and I now know where and when I need to make adjustments when leading my team. At the end of the course, I left with a list of resources to continue developing my skills and new confidence to apply the skills that I learned because of the hands-on practice with my peers.
Alasdair provided a thorough and efficient navigation of complex issues during the separation process.
We have had the pleasure to have Alasdair present to our membership on conflict management. Alasdair’s experience, knowledge and passion about the topic is very prevalent in his presentation with real world workplace examples. The feedback from our audience was overwhelming and we are bringing back Alasdair for future presentations. I would not hesitate to refer or recommend Alasdair’s services to anyone.
My service and focus is to help individuals, families, and organizations manage and resolve their conflict and learn effective new skills to communicate and lead themselves and others.