Maximize the opportunity to move your organization to the next level
Many industries and government groups in Canada have identified the crucial role that social and emotional intelligence skills (SEIS) play in successful work teams.
Workplace SEIS skills include skilled communication, emotional intelligence, critical thinking, adaptability, leadership, collaboration, and conflict mitigation.
MacKinnon Communications offers practical experience and expertise to deliver top-shelf custom-built skills training in these crucial areas for your organization’s success.
Ask us about the training grants available for your employees, paid for through the Canada-Alberta Job Grant.
Mapping the Future
Strategic planning designs a road map for your organization’s future.
It’s all about knowing where you are, knowing where you want to go, and getting the engagement of everyone so you can get there.
MacKinnon Communications facilitates strategic planning to ensure that your organization sets a clear direction forward.
Resolve workplace conflict
Most organizations avoid dealing with workplace conflict but when conflict is present, it has to be addressed in order to have everyone working together as a team.
We provide both workplace conflict resolution services of mediation and arbitration as well as skill-building conflict mitigation training programs for all levels of your organization.
Workplace Conflict Mitigation Training
MacKinnon Communications mediates workplace issues and finds solutions so that the focus can shift to adding value.
Leadership and management training for employees needing to enhance their leadership skills and help to better contribute to the overall growth of the organization
Skills-based communication training and coaching workshops to accelerate your communication skills in the workplace
If workplace communication, conflict or valuable leadership skills are needed to grow your organization, we can help you find the right solutions.Contact Us
How it works
Assessing your needs
We begin by listening.
You’re the expert on your organization and the challenges you are dealing with.
This discussion can happen over the phone, in person, or on a video call.
Getting it done
MacKinnon Communications is here to support your business or organization.
It could be mediating with employees embroiled in conflict and finding a solution.
It could be running skills-based training program on communication, conflict mitigation or leadership.
It could be facilitating planning sessions that map out the organization’s future.
Whatever your company or organization needs, we support your business by offering all of these services with one goal in mind.
Building strength and resiliency in your organization.
Executing and following-up on necessary changes
New skills such as communication, leadership, or conflict mitigation tactics need to be practiced and embedded into the workplace culture.
The monitoring of the professional relationship between previously-embattled employees needs to be assessed.
These are important responsibilities of your organization’s leadership that help build a better and stronger organization.
MacKinnon Communications can offer recommendations and coaching support in these important areas of sustainability.
We have been training through Mackinnon Communications with our people who are fairly new into the industry. Through the negotiation training that has been established, these individuals are coming out of the course with more confidence in having all types of conversations with the customer and have gained in their ability and confidence in the overall communication process. Through internal discussions with their peers, this becomes a course that any new employees are looking to be involved in.
I thoroughly enjoyed the course, and I boasted about it to my family and friends after every class! I learned so much about myself and my leadership style, and I now know where and when I need to make adjustments when leading my team. At the end of the course, I left with a list of resources to continue developing my skills and new confidence to apply the skills that I learned because of the hands-on practice with my peers.
We have had the pleasure to have Alasdair present to our membership on conflict management. Alasdair’s experience, knowledge and passion about the topic is very prevalent in his presentation with real world workplace examples. The feedback from our audience was overwhelming and we are bringing back Alasdair for future presentations. I would not hesitate to refer or recommend Alasdair’s services to anyone.
As a former legal counsel with the Natural Resources Conservation Board (NRCB), I had the opportunity to work with Alasdair MacKinnon in his capacity as an Inspector with the NRCB. I found Alasdair to possess a high degree of communication and interpersonal skills. Alasdair utilizes his formal training and his personal experiences to mediate effectively with various stakeholders. He has the ability to separate the personalities from the issues and focus on resolution of the issues for mutual gain.
I know Alasdair from my work with the Red Deer Public School Board District. Alasdair has a great deal of training and broad life experience skills that he brings to the field of conflict resolution. He has the ability to identify the issues that need to be addressed by the parties. Alasdair is able to assist people in moving away from their positional posturing towards exploring their interests and seeking the common ground necessary for emerging solutions.
My service and focus is to help individuals, families, and organizations manage and resolve their conflict and learn effective new skills to communicate and lead themselves and others.